Returns
You have 30 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have a receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to the original method of payment. You will receive the credit within 5- 10 business days.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us at support@ickonic.com
Damaged or Defective Items
In the rare event that your item arrives damaged or is defective, please contact us immediately. We will guide you through the return process and arrange for a replacement or refund.
Contact us via email at shop@ickonic.com